cookie Policy

Use of information we collect through automated systems when you visit our website


Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved

Some cookies may last for a defined period of time, such as one day or until you close your browser; others last indefinitely

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use

Our website uses cookies that are placed by software operating on our servers and by software operated by third parties whose services we may use

When visiting our website you are asked whether you wish us to use cookies.

If you choose not to accept them we shall not use them for your visit except to record that you have not consented to their use for any other purpose

If you choose not to accept the use of cookies or you prevent their use through your browser settings you will not be able to use all the functionality of our website

We use cookies in the following ways by recording:

  • or record or track how you use our website
  • whether you have seen specific messages we display on our website
  • your answers to surveys and questionnaires on our site while you complete them
  • the conversation thread during a live chat with our support team

Personal identifiers from your browsing activity

We record all requests by your web browser to our servers for web pages and content on our website

We record information such as your geographical location your Internet service provider and your IP address. We record information about the software you are using to browse our website such as the type of computer or device and the screen resolution

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally even if you are not signed in to our website

Policy Review 

We may update this Policy from time to time. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records

If you have any concern about this Policy email us at

This Policy was reviewed on 30 June 2019.